A law firm administrator should have specific skills that enable them to deliver on their jobs productively. Below are the essential skills of a law firm administrator.
Interpersonal and customer service skills
Having excellent interpersonal skills is among the ways on how to become a law firm administrator. They should have the patience and demeanor to interact with clients and legal professionals who have different personalities. Their job may be demanding too. In such situations, they interact with other staff with calmness and composure.
Superior communication skills
Law firm administrators should have excellent written and oral communication skills. Their reading abilities enable them to write and proofread legal reports. Effective communication with clients, their lawyers, civil courts and other colleagues at work is also of great concern.
The administrators should be keen on detail and ensure accuracy when working. Legal documentation and information are very delicate and should not be prone to misinterpretation. For example, a word or sentence that is inappropriate can alter the meaning of a critical section in a contract. Grammatical errors in emails and vital documents can also be of bad reputation to the business.
Law firm administrators should have in-depth knowledge in computer programs and, preferably, mathematics. Mathematical skills are critical for administrators who are supposed to create budgets and other accounting tasks. Technology is evolving and computer knowledge is now among the essential skills for any employee. Knowledge of different computer programs such as Microsoft Office Suite is critical. Additionally, they should also have experience in various legal terminology.
The ability to multitask is vital in almost all professions. Law firm administrators can have different amounts of workload depending on the law firm’s size or institutions. Often, they have many duties and they should be able to deliver on all. Therefore, they should be able to prioritize tasks depending on their urgency while being productive generally. They can also delegate some tasks when overwhelmed.
Law firm administrators should have leadership qualities since they are often required to supervise other staff. They are needed to lead by example while managing them to deliver productively.
Excellent organization skills enable law firm administrators to ensure promptness in arranging internal events and scheduling appointments. These skills allow them to coordinate various responsibilities across departments.
Law firm administrators should exhibit maximum professionalism. Dealing with professionals in the field and their clients requires them to have an excellent physical appearance and show personal responsibility. They should demonstrate integrity, confidentiality, problem-solving abilities and good time management abilities.
A law administrator should have teamwork skills that enable them to interact with colleagues in the office setup. They should be empathetic, show collaboration, have a common approach and exhibit accountability.